

Are there actual rules about noise in the hallway? If there are, is she aware of them? Is there anyone who could potentially enforce those rules other than you? If there are no rules, then it could just be a cultural difference, and good luck to you trying to enforce your own rules in public spaces. You think it’s entirely reasonable to have a silent hallway, but maybe the other lady has never lived in a quiet place her whole life. Maybe she can’t see why you would want that at all.

At this point it’s a bit ridiculous if you don’t have one. 20 years is at least three cycles of ID renewals, so people have had plenty of chances to make the switch.